Terms of service

Celestial Lash Co. Terms and Conditions
1. Introduction
Welcome to Celestial Lash Co., your trusted supplier of premium lash products. By accessing or purchasing from our website or any other platform (collectively, the "Service"), you agree to comply with and be bound by the following terms and conditions ("Terms"). If you do not agree with these Terms, you must refrain from using our website or purchasing our products.
These Terms apply to all users of the Service, including, but not limited to, browsers, customers, merchants, and content contributors.
2. Definitions
  • "Customer" refers to any individual or business entity purchasing products from Celestial Lash Co.
  • "Products" refers to all goods available for purchase through Celestial Lash Co., including lashes, adhesives, tools, and other lash-related supplies.
  • "We", "Us", "Our" refers to Celestial Lash Co.
3. Orders and Acceptance
By placing an order with Celestial Lash Co., you are making an offer to purchase products. We reserve the right to accept or reject your order for any reason, including stock availability or pricing issues. Once your order is confirmed, a confirmation email will be sent.
4. Pricing and Payments
  • All prices are listed in Australian Dollars (AUD).
  • We accept payments via credit/debit cards, PayPal, and other payment methods available on our checkout page.
  • Prices are subject to change without prior notice, but once your order is confirmed, the price will not be altered.
  • Any applicable taxes (such as GST) will be included in the final price during checkout.
6. Returns and Exchanges
  • Change of Mind: We do not accept returns or exchanges for products unless they are faulty or damaged during delivery.
  • Faulty or Damaged Items: If your order is received with any faulty or damaged products, please contact our customer support team at [email] within 7 days of receiving your order for a return or exchange.
  • Non-returnable Items: Due to health and hygiene reasons, we do not accept returns on opened or used products, including lashes and adhesives.
7. Intellectual Property
All content on the Celestial Lash Co. website, including logos, designs, product names, and descriptions, is the property of Celestial Lash Co. and is protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from any content without prior written permission.
8. Limitation of Liability
  • Celestial Lash Co. is not responsible for any loss or damage resulting from the use of our products, except as required by law.
  • We are not liable for any indirect, incidental, or consequential damages, including loss of profits, arising from your use of our products.
9. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
10. Prohibited Uses
You agree not to use the Service for any unlawful or prohibited activities, including but not limited to:
  • Using the Service in a way that could damage, disable, or impair the functionality of our website.
  • Engaging in fraudulent activities, including providing false information during the checkout process.
  • Distributing harmful or malicious content such as viruses or malware.
11. Governing Law
These Terms are governed by the laws of the Commonwealth of Australia. Any disputes arising from the use of our website or products will be resolved in the courts of Australia.
12. Changes to Terms and Conditions
We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated revision date. Your continued use of our website or services after such changes constitutes your acceptance of the revised Terms.